Most frequently asked questions

How can I purchase El Colombiano Coffee online?
Visit our website and browse our selection of authentic Colombian coffee beans. Add your desired products to the cart and proceed to checkout.

What payment methods do you accept for online orders?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer secure payment through PayPal.

Is there a minimum order requirement for online purchases?
No, we welcome orders of all sizes. Whether you’re looking for a single bag or a larger quantity, we’re here to provide you with the finest Colombian coffee.

How soon can I expect my online order to be delivered?
We strive for prompt processing and shipping. Typically, your order will be dispatched within 1-3 business days. Delivery times may vary based on your location.




Can I track the status of my online order?
Yes, once your order is processed, you will receive a tracking number via email. This allows you to monitor the progress of your shipment until it reaches your doorstep.

What if I’m not satisfied with my online purchase?
Your satisfaction is our top priority. If you’re not completely happy with your order, please contact our customer support team within 30 days of receiving your purchase for assistance.

Are there any discounts or promotions available for online orders?
Yes, we occasionally offer special promotions and discounts to our online customers. Be sure to sign up for our newsletter to stay updated on the latest offers.

How does El Colombiano Coffee ensure the security of online transactions?
We utilize industry-standard encryption protocols to safeguard your personal information during the online purchasing process. Your privacy and security are of utmost importance to us.

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